Lenovo

I’m Moli, your virtual agent. I can help with Moto phone issues.

:
:

eSIM activation instructions - razr

How can I activate the eSIM on the razr?

Your razr uses an eSIM (electronic SIM card) instead of a traditional SIM card.

Activating service is easy. Just make sure you have a Wi-Fi data connection on the device, and follow the steps below to get started.
  1. First, if you haven't already done so, you will need to get Verizon service for your eSIM.

    • If you're new to Verizon, you can sign-up for Verizon service by downloading the My Verizon app from the Google Play Store, or contact Verizon to add service to your eSIM.

    • If you already have Verizon service using a physical SIM card, please contact Verizon to add service to your eSIM

  2. Once you've signed up for Verizon service, you'll need to setup your razr. For this step, you'll need to display the QR code below with a computer or tablet, then follow these steps on your razr to scan it:

    1. Go to Settings > Network & Internet > Mobile Network > Advanced > Carrier

    2. Select “Add Carrier

    3. On the “Download your SIM” screen, click “Next

    4. Use the camera on your razr to scan the QR code below



    5. If prompted to select a default line, choose your new Verizon line for voice, messaging and data.

    6. Wait for installation process to complete.

    7. Once you see Cellular Plan Added notification, begin using your new Verizon service.

Tip: If you need to locate your eSIM number go to Settings > System > About phone > SIM status > ICCID

Was this information helpful?

Your feedback helps to improve this site.