I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Update the software - Moto G 2nd Generation

Update the software - Moto G 2nd Generation

Software updates will be sent to your phone automatically over-the-air as they become available.

To check for available updates wirelessly/over-the-air:

  1. Touch Apps Image > Settings.
  2. Touch About phone. The phone's software version is listed under Build number or System version.
  3. Touch System updates.

If an update is available, follow the instructions on your phone to download and install it. Once updated, your phone will restart to complete the installation. Updates will not affect your contacts, applications, or data.

Curious about your next Android software update? Our Upgrade News page will have the answers.

Motorola Device Manager

Software updates should be performed over the air (OTA) whenever possible. If an OTA update is unsuccessful, you may try using Motorola Device Manager with a USB cable connected to a computer.


Was this information helpful?

Your feedback helps to improve this site.