I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following
INTRODUCTION
We are pleased to announce a new software update for DROID Maxx by Motorola. The software update (12.15.15.obake-maxx_verizon.Verizon.en.US) includes numerous enhancements and improvements. For more information on Motorola updates and repairs, visit us at www.motorola.com/mydroidmaxx.
WHO CAN USE THIS RELEASE
All DROID Maxx users
ENHANCEMENTS
Google Drive | Introducing two years of free 50GB Google Drive cloud storage. To activate, open the Google Drive on-device app and follow the setup instructions |
Camera – Improved Photo Quality | Improved capture of natural light (autowhite balance) and color accuracy for more precise exposure in outdoor and backlit scenes |
Camera – Improved Focus | Faster touch to focus time and reduced unnecessary refocusing in low light conditions and scenes with continuous motion |
Camera – Faster Switching | Shortened the time it takes to switch between rear and front-facing cameras, as well as transition between the viewfinder and the Gallery app |
Expanded Compatibility |
Now compatible with popular apps such as: Jawbone Up, SquareReader, and Mophie Wireless Charging accessory |
New Touchless Control Tone | All new notification sound when using the Touchless Control “Call My DROID” voice command for easier locating |
Motorola Skip | Compatible with Motorola SKIP accessory for easier security via NFC authentication (accessory available on Motorola.com) |
Improved Voice Call Quality | Fixed an issue that could sometimes result in choppy audio being heard by the person you’re speaking with on your DROID |
Enhanced Touchless Control | Increased accuracy and responsiveness when using Touchless Control, and added easier training of the “OK Google Now” trigger |
Improved Moto Care | Additional ease of use to locate a lost phone with either a message prompt or a ringtone activated through the Moto Care portal to the lost device |
Wireless Charging | New on-display guide marks for easier alignment with wireless charging accessory |
Motorola Assist – Driving Detection | Fixed an issue that could sometimes cause the phone to read out text messages and announce calls when not in Drive mode |
INSTRUCTIONS
For a successful installation, we recommend installing this update when the battery in your phone is at least 50% charged and you are connected to a WiFi network.
If you have received a notification message for this update:
- The software will download automatically. When the download is complete, select "Install now".
- After the software is installed, your phone will restart automatically.
- Your phone is now updated to version -12.15.15.obake-maxx_verizon.Verizon.en.US
If you have not received a notification message for this update, follow the steps below to manually update your phone:
- Select the Settings icon in the apps menu.
- Select "About phone".
- Select "System updates".
- The software will download automatically. When the download is complete, select "Install now".
- After the software is installed, your phone will restart automatically.
- Your phone is now updated to version -12.15.15.obake-maxx_verizon.Verizon.en.US
ADDITIONAL INFORMATION
There is no charge for this update other than the usual data connection charges. If you have difficulty with this update, visit us at www.motorola.com/mydroidmaxx.
Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Specific functionality and features with each software version of Android may vary. Contact your service provider for details.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Android and Google are trademarks of Google Inc. All other trademarks are the property of their respective owners. ©2013 Motorola Mobility LLC. All rights reserved.
Was this information helpful?
Your feedback helps to improve this site.