I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Forgot my passcode or pattern lock

Can I find my Gmail password, I forgot my passcode or pattern lock?

If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock.

Select a topic below for a detailed tutorial:

Forgot Gmail address

Forgot Gmail password

Reset the phone


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