Lenovo

Using Motorola Assist

How do I use the Assist application on my device?


Motorola Assist suggests actions to automate tasks, based on how you use your device. It allows you to automatically reply to texts when you're driving, silence your ringer during meetings, and more.

Tip: To enable all features and get optimized performance, visit the Play Store to ensure you are running the latest version of Motorola Assist.

Assist is an application that provides a set of automations when you are:

  • Driving
    • Announces who is calling you out loud
    • Reads received text messages out loud
    • Resumes music playback
    • Answer calls hands-free
    • Prompts you for a text message quick reply for people who are calling or texting you
    • You can now customize your quick reply in driving mode 


  • Sleeping
    • Silences your phone

  • Meeting
    • Silences your phone
    • Sends auto-replies via text messages to missed calls from Favorites
    • You can now customize your auto-reply in meeting mode
  • Home
    • Helps you go hands-free around the house

Driving

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Motorola Assist makes use of a number of sensors on the phone to figure out if you’re driving.  Specifically, we look at accelerometer and location data to determine if you’re driving.  Motorola Assist cannot figure out if you’re the driver vs a passenger, and may sometime mistakenly think you’re driving when on a bus, train or riding a bike.  It may take Motorola Assist up to a couple minutes to figure out that you’re driving after you have started.

Important Note: Location Access needs to be enabled for Driving to work correctly. Go to Settings > Location Access > Ensure Access  to my location is ON.

Tips:

  • Assist will learn your car’s Bluetooth and will automatically start drive mode when it sees your phone connected to it
    NOTE: Bluetooth drive detection requires an updated version of Motorola Contextual Services from the Play Store (download)
  • If your music automatically starts playing while driving, riding on a bus, or riding your bike, you have enabled the Resume music play feature. This feature allows you to configure which music player you would like to resume playing on your phone when you begin driving. To stop this action simply uncheck the Resume music play feature, or select I'm not driving from the Settings menu.
  • Your phone will announce callers and read text messages out loud, whenever you phone detects you are driving,  if you have the Talk to me feature selected. Uncheck Talk to me to disable.
  • Custom voice reply allows you to dictate a text reply using voice in drive mode
  • Talk to me in Motorola Assist only announces callers or reads text messages from people whom you have in your address book on your phone. If your phone calls are not being announced or your text messages are not being read, ensure that the sender/caller is added to People in your phone.
  • To customize your quick reply in driving mode; Go to Assist > Driving > Talk to me > Edit > Enter your reply > OK
  • If the device is paired and connected to a Bluetooth device, Assist will yield to the BT device to handle incoming phone calls. You should use the BT device’s built-in call announce feature (if available) to handle incoming calls if you BT device supports this feature.
    • If you are not hearing calls being announced:
      1. Launch Assist
      2. In the driving card, select the "Talk to me" details (press the > next to Talk-to-me)
      3. Select "Having audio issues using Bluetooth?"
      4. Select "Alternate audio channel"

Meeting

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Motorola Assist looks at your calendar to figure out if you are in a meeting.  Motorola Assist follows a complex set of rules to filter out things on your calendar that may not actually be a meeting (e.g. birthdays, reminders, etc). We consider the user to be in a meeting if the calendar event:

  • is from a calendar visible on device
  • is from a calendar that you are the owner
  • has been accepted
  • is not deleted
  • is not cancelled
  • is not all day (all day event box checked) or duration < 24

Tips:

Meetings where you’re marked as “Available” will not trigger meeting mode

To customize your auto-reply in meeting mode; Go to Assist > Meeting> Auto Reply > Edit > Enter your reply > OK

Meeting mode silences the notification and ringer audio streams. Bluetooth headsets play through the media stream and phone streams. Bluetooth headsets may also have separate experiences for incoming calls or SMS. Accordingly, the Bluetooth headset may still play audio in a Meeting. You can manually adjust this feature by following the steps below:

  • Announced Calls:
    • Go to Settings > Bluetooth > Select your Bluetooth device’s settings button > Uncheck “Phone audio”. You will need to undo this setting after the meeting if they you want the Bluetooth device to continue to handle incoming calls and call audio.
  • Media:
    • Go to Settings > Sound > Volumes > Drag the “Music, video, games, & other media” slider to zero (far left). You will need to undo this setting after the meeting. Please note that all media, even on device media, will be silenced.

Sleeping

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When you configure the Sleep activity in Motorola Assist, a part of the configuration is to set your sleep times. However, certain callers can still get through if needed.

Tips:

  • Changing the volume of the phone un-silences the phone when it is in Sleep mode. Manually silence your phone again, the phone will silence itself the next day.
     
  • Sleep Mode silences the notification and ringer audio streams, so that if you are playing media or have alarms set in the morning, that audio will not be muted. Bluetooth headsets play through the media stream and phone streams. Bluetooth headsets may also have separate experiences for incoming calls or SMS. Accordingly, the Bluetooth headset may still play audio in a Meeting. You can manually adjust this feature by following the steps below:

    • Announced Calls:
      • Go to Settings > Bluetooth > Select your Bluetooth device’s settings button > Uncheck “Phone audio”. You will need to undo this setting after the meeting if they you want the Bluetooth device to continue to handle incoming calls and call audio.
    • Media:
      • Go to Settings > Sound > Volumes > Drag the “Music, video, games, & other media” slider to zero (far left). You will need to undo this setting after the meeting. Please note that all media, even on device media, will be silenced.

Home

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Once you configure your device to Set a Home location, Motorola Assist will read text messages and tell you who's calling. 

Tip: You must Set your home location before you can select the Talk to me option.

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