I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Adding voicemail passcode

How do I access my voicemail without having to enter my passcode?

To add your voicemail passcode: 

  1. Touch Image
  2. Touch Phone
  3. Touch Menu Image
  4. Touch Settings
  5. Touch Voicemail
  6. Touch Setup
  7. Touch Voicemail number then touch data entry spot to bring up keypad
  8. Touch *#

  9. Touch Pause to enter a pause after *86

    Note: Certain automated systems may require multiple pauses.


  10. Enter your voicemail passcode and touch OK

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