I’m Moli, your virtual agent. I can help with Moto phone issues.

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Insert or remove the SIM card

How do I insert or remove the SIM card?

Your nano SIM card should come pre-installed in your device. If you need to replace your SIM card follow the steps below:

Pull out the volume keys/SIM tray with your fingernail.
Clip the nano SIM into the tray.
Push the tray back into your phone.

If customer is having problems with insertion or removal of SIM try click here for bulletin with more information.

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