How to pair a Bluetooth headset to a phone

How to pair a Bluetooth headset to a phone

Motorola phones can connect to other devices wirelessly, using Stereo Bluetooth® technology Class 2, v4.0 LE + EDR  technology with several Bluetooth® Profiles.

Quick links

Turn on and connect to a Bluetooth device   
Reconnect devices  
Disconnect devices   
Changing the phone name   
Supported Bluetooth Profiles
Trusted Devices

For instructions on pairing a Bluetooth headset with your computer, visit How to Connect a Bluetooth accessory to your computer.

Turn on and connect to a Bluetooth device

To turn on and connect Bluetooth hands-free headset(s), car kit(s), or other Bluetooth devices:

  1. Touch Apps Image.  Touch Settings.
  2. Turn Bluetooth on ImageTo extend battery life, turn Bluetooth off  Imagewhen not in use.
  3. Touch Bluetooth to scan for available Bluetooth devices (make sure your device is in pairing mode).
  4. Touch the Bluetooth device to select it
  5. Enter the passkey or pair code: 0000 or 1234
  6. Touch the device name again to connect to it if it doesn't connect automatically.

If your device is not connecting to the Bluetooth accessory, it is recommended that you try to reset the Bluetooth device. Check your accessory user guide for reset details.

During the Bluetooth pairing/connection process, some car kits will require you to accept the PBAP and MAP notifications to successfully establish a connection.  Do not ignore or reject the request - it may cause the car kit to disconnect and try to reestablish a connection. This can result in a continuous sequence of connections and disconnections.

When propmpted, allow the PBAP and MAP requests and click the Always Allow check box so you only need to accept these requests once. If the connection / disconnection cycle has already occurred, disconnect (un-pair) the phone from the car kit and reconnect again.  When you reconnect, accept the PBAP and MAP requests and click the Always Allow checkbox.

Reconnect devices

To automatically reconnect the phone with a Bluetooth device, simply turn on the Bluetooth device to reconnect. 

To manually reconnect the phone with a paired Bluetooth device, select the device name in the Bluetooth Devices list (see above).

Disconnect devices

To automatically disconnect the phone from a paired Bluetooth device, simply turn off the device.

To manually disconnect the phone from a paired Bluetooth device, touch the device name in the Bluetooth Devices list, then press Menu Image > Disconnect.

Change the phone name

The phone name identifies your phone in a Bluetooth network. Default name is usually "Motorola Phone"

  1. Touch Apps Image, then touch Settings.
  2. Turn Bluetooth on Image.
  3. Touch Menu Image.
  4. Touch Rename phone and enter the new name.

Supported Bluetooth Profiles

Your device uses Stereo Bluetooth® technology Class 2, v4.0 LE + EDR.

The following Bluetooth profiles are supported:

  • A2DP
  • BIP
  • BPP
  • DUN
  • FTP
  • GAP
  • GOEP
  • HFP
  • HID
  • HSP
  • OPP
  • PAN
  • PBAP
  • SPP

Trusted Devices

This feature allows the phone to remain unlocked while connected to Bluetooth devices that you trust. If you disconnect or get too far away, the phone will lock once again. 

To use this feature, pair your phone with a Bluetooth device and select Trusted Device when prompted.

If the Bluetooth device is already paired with the phone: 

  1. Touch Apps Image, then touch Settings.
  2. Scroll to Security > Trusted Devices > and select the Bluetooth devices you want to allow to keep your phone unlocked while in use.
  3. You can choose to lock manually through the notification curtain.

Your power key will not automatically lock when you are connected to a trusted device.

If the Bluetooth headset will not pair correctly, please contact us.

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