I’m Moli, your virtual agent. I can help with Moto phone issues.
My headset won't enter pairing mode. What should I do?
Make sure that any previously paired devices are turned off. Also, the status light should show steady blue (pairing mode)—if not, turn the headset off, wait 10 seconds, then turn the headset back on. The status light becomes steadily lit in blue and you hear “ready to pair”.
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