I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
The first time you use the headset, you should make sure it is fully charged.
Battery Charging Status:
Red - low charge
Yellow - medium charge
Green - high charge
Headset will not charge:
Inspect your Charger
- Unplug the charger from the headset and the wall.
- Ensure charger is Motorola branded original accessories. It is critical to use only original Motorola parts in order to achieve maximum performance.
- Inspect the charger. Ensure it is not open, wet, crushed, bent, deformed or punctured.
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