I’m Moli, your virtual agent. I can help with Moto phone issues.
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I have connected my MOTOACTV or other device to my desktop and nothing happens. What can I do to fix this?
Some vendor’s USB 3.0 drivers do not step-down to handle USB 2.0 devices. You may experience connectivity issues (e.g. device not detected) in this case. If you suspect this condition, try connecting your device to a USB 2.0 port.
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