I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
(Your name and email will help us provide information specific to you and your registered device.)
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What do my indicator lights mean?
The indicator lights on your device has special meaning. The charts listed below will help you understand exactly what these indicator lights mean.
| Rapid Blue / Purple Flashes | Connecting Your Device |
| Quick Blue Flash | Receiving or Making Call on Phone 1 |
| Quick Purple Flash | Receiving or Making call on Phone 2 |
| Three Blue Flashes | Turning Off / On |
| Slow Blue Pulse | On a call |
| Slow Blue Flash | In Standby (not on a call) |
| Slow Red Flash | Idle (Not connected to a device) |
| Slow Red Pulse | On Mute |
| Steady Red | Trying to connect to your device |
| Steady Blue | Pairing or Connected |
Note: After 1 minute on a call, or 20 minutes of inactivity, the light stops flashing to save battery power, but the headset stays on.
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