I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following
(Your name and email will help us provide information specific to you and your registered device.)
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What do my indicator lights mean?
The indicator lights on your device has special meaning. The charts listed below will help you understand exactly what these indicator lights mean.
Rapid Blue / Purple Flashes | Connecting Your Device |
Quick Blue Flash | Receiving or Making Call on Phone 1 |
Quick Purple Flash | Receiving or Making call on Phone 2 |
Three Blue Flashes | Turning Off / On |
Slow Blue Pulse | On a call |
Slow Blue Flash | In Standby (not on a call) |
Slow Red Flash | Idle (Not connected to a device) |
Slow Red Pulse | On Mute |
Steady Red | Trying to connect to your device |
Steady Blue | Pairing or Connected |
Note: After 1 minute on a call, or 20 minutes of inactivity, the light stops flashing to save battery power, but the headset stays on.
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