I’m Moli, your virtual agent. I can help with Moto phone issues.
All four indicator lights are flashing, what should I do?
The portable charger is in a fault condition. If this occurs:
- Make sure the device is within the temperature range
- Verify connections—reconnect if needed.
- Press and hold the Power/Charge button to turn it off, then press the Power/Charge button to turn it back on.
If the indicator lights all continue to stay on after checking these, contact Customer Support for further assistance.
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