I’m Moli, your virtual agent. I can help with Moto phone issues.
Make sure that any devices previously paired with the headset are turned off.
If the indicator light is flashing in blue, first turn off the other device, then turn the headset off and on.
You will hear “ready to pair”.
If the steps above do not correct the problem it is recommended that you reset the headset and attempt to connect again.
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