I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

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Stereo headset is only playing music in mono

I’ve inserted my Motorola stereo headset into my phone, but I could only hear my MP3 music in mono, what can I do?

Please take the headset out of the jack and reinsert it, making sure it is inserted all the way.  

Also make sure that the MP3 or audio file is actually encoded in stereo.

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