I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Restoring the headset to factory settings erases all pairing information stored in the headset. This is useful when you get a new phone that you would like to connect to the headset instead of the one you were formally using.
Restore to Factory Settings
Turn your headset off.
Press and hold the Volume button and Call button together, and turn your phone on - wait until the indicator light is steady blue.
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