I’m Moli, your virtual agent. I can help with Moto phone issues.

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What does the indicator lights on my device mean?
The indicator lights on your device has special meaning. The charts listed below will help you understand exactly what these indicator lights mean.
Status Indicator Lights with Charger Not Plugged In |
|
If light shows... |
Your headset is... |
Off | Power Off |
Three Blue Flashes | Powering On / Off |
Steady Blue | Pairing / Connection Mode |
Rapid Blue / Purple Flashes | Connection Successful |
Quick Blue Flash | Receiving or making call |
Quick red flash | In a low battery state |
Slow Blue Pulse | Connected (on a call) |
Slow Blue Flash | Standby (connected to phone) |
Slow Red Flash | Idle (not connected to a phone) |
Slow Purple Pulse | Connected Call Muted |
Steady Red Flash | Trying to connect to your phone |
Note: After 1 minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on. |
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