I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
My car kit does not announce caller names during incoming calls, what should I do?
Make sure your phone supports the Bluetooth phonebook access (PBAP) profile and contains the caller’s names in its phonebook. If so, turn off the car kit and press and hold while turning on again and follow the voice prompts to reset the car kit to factory default condition. The car kit resets and you hear “Ready to pair” and see the status light steadily lit in blue. After pairing, you should be asked by your phone to grant phonebook access to your car kit. If prompted, say "Always accept".
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