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S10-HD - My headphones will not enter pairing mode

My S10-HD headphones will not enter pairing mode.

Make sure that any devices previously paired with your headphones are turned off. If the status light is not steadily lit in blue, turn off both the other
device and headphones, wait 10 seconds, then turn headphones back on by pressing and holding 0 until the status light becomes steadily lit in blue.

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