I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Press the Power/Charge button to check the charge level of your portable charger.
When your portable charger begins to get low on charge, you can recharge it while continuing to charge your external device(s).
Plug your power source into the power connector and leave your devices connected.
Note: If charging device(s) drain the portable charger faster than it can be replenished, the battery will empty completely. If this happens, the portable charger stops charging the devices and replenishes its own level. Once it is almost full, it automatically resumes power to the device(s).
Was this information helpful?
Your feedback helps to improve this site.