I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Restoring the headset to factory settings erases all pairing information stored in the headset. This is useful when you get a new phone that you would like to connect to the headset instead of the one you were formally using.
Restore to Factory Settings
Ensure your headset is on.
Press and hold both Volume buttons and Call button together for 10 seconds until the status light is steady blue.
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