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HK100 - My headset connected before, but now it's not working

My headset connected once before, but now it's not working, why?

Make sure the status light on your headset is steadily lit in blue when your phone is searching for devices.

Press and hold the Call button until your hear tones (or a voice prompt for Spanish and Mandarin versions), then turn the headset off and
on, and the status light turns steady blue Click Here for Pair and Connect instructions.

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