I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Make sure that the 3.5mm audio jack is connected between the two audio cables that came with your TK30. Also, if you have the line-out feature turned on in the installation menu, make sure that you select the audio source on your vehicle's entertainment system that is connected to the RCA connectors on your ISO cable.
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