I’m Moli, your virtual agent. I can help with Moto phone issues.
How do I reset my TK30?
1) Turning theTK30 system off, letting it power down, and the turning system on via the vehicle's ignition will reset the unit.
2) A manual reset can be performed, while the TK30 is powered on, with a very long press ( >6s ) of the Menu and Play/Pause keys simultaneously - hold the buttons until the backlight LEDs of the track advance/Send-End keys turn off, then release the buttons. The TK30 will reset and restart.
3) You can perform a factory reset of the unit by going into the Installer Menu and selecting Factory Reset.
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