I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
The indicator lights on your device has special meaning. The charts listed below will help you understand exactly what what these indicator lights mean.
Indicator Lights with Charger Plugged In
|Battery Indicator Light||Status|
|Red||Charging (battery level less than 50%)|
|Purple||Charging (battery level more than 50%)|
Indicator Lights with Charger Not Plugged In
|Bluetooth Indicator Light||
|Three Blue Flashes||Powering Off|
|Steady Blue||Pairing / Connection Mode|
|Rapid Blue / Purple Flashes||Connection Successful|
|Quick Blue Flash||Incoming/Outgoing Call|
|Slow Blue Pulse||Connected (On a Call)|
|Slow Blue Flash||Standby (Not on a Call)|
|Slow Red Flash||Idle (Not Connected to a Phone)|
|Slow Purple Pulse||Connected (Call Muted)|
|Steady Red||Attempting to Connect|
|Quick Red Flash||Low Battery|
Note: After 20 minutes on a call or of inactivity, the light stops flashing to conserve power, but the headset remains on.
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