I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Discoverable mode

How do I place the device into pairing mode?

If you would like to place the device into pairing mode, follow the steps listed below.


  1. Power the device on
  2. Press and hold the telephone button and the + button for 3 seconds.

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