I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
You should follow the steps below if the device displays "Finding Your GPS Location" on the map screen for more than a few minutes when outdoors with a clear view of the sky.
When traveling a long distance (out of State) with your MOTONAV TN20/TN30 powered off, you may need to reset the device by pressing the power button for 8 seconds (it can be on or off).
The light on the top right corner should flash briefly. Your new position will show soon after you turn it on again.
All user data will be retained.
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