I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
I'm unable to hear to hear the voice promps, what should I do?
Please make sure the volume is turned on high enough. Make sure the Mute option is off. In the Navigation mode (Map View or Maneuver View) select Menu > Mute.
If a black dot appears next to the Mute option, then the Mute function is turned on.
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