Set up Voicemail - moto g6 play

Your carrier provides and manages your voicemail. Use the Phone app to set up your mailbox and adjust some voicemail settings.

Set mailbox greeting

1. Touch  >  
2. Touch & hold  to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change other voicemail options

1. Touch   >  > Settings
   
   (If you don't see  , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:

To add a voicemail passcode:

1. Touch
   
2. Touch Phone
   
3. Touch Menu
   
4. Touch Settings
   
5. Touch Voicemail
   
6. Advanced Settings > Setup
   
7. Touch Voicemail number then touch data entry spot to bring up keypad
   
8. Touch *#
   
9. Touch Pause to enter a pause after voicemail number (check with your carrier if you need additional information)
   
   

   Note: Certain automated systems may require multiple pauses.

10. Enter your voicemail passcode and touch OK

Fix a problem

If   remains in your status bar after you listen to your voicemails, try the following.

First, force stop the app:

1. Touch & hold
2. Touch
3. Touch Force stop.
   This restarts the app and should remove the notification.
   

If that doesn't help:

Call yourself from another phone and leave a short message.
Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.