I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Update the software - moto e4
Software updates will be sent to your phone automatically over-the-air as they become available.
To check for available updates wirelessly/over-the-air:
- Touch Settings
- Touch System updates
If an update is available, follow the instructions on your phone to download and install it. Once updated, your phone will restart to complete the installation.
To find the software version on your phone:
- From your phone’s home screen, touch the , then touch Settings
- Scroll down and touch About phone
- Find your phone’s software version
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