I’m Moli, your virtual agent. I can help with Moto phone issues.
Follow the steps below to remove and replace your SIM or SD card.
1. Remove back cover
Put your fingernail in the notch on the bottom corner.
Don’t be afraid to use a little muscle.
Caution: Don't use tools to remove the back cover—doing so may damage your phone.
2. Replace SIM or SD card
After removing the cover, insert or remove cards as needed:
To insert a SIM, slide it into the SIM slot with gold contacts facing down.
If your phone supports dual SIMs:
To insert an SD card, slide the SD card into the slot on top of the SIM.
3. Replace back cover
Snap the cover on.
- In some countries you can use a second SIM card.
- When two SIMs are inserted you see at the top of the home screen. If you see , troubleshoot the issue.
- Learn about using an SD card.
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