I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Follow the steps below to remove and replace the back cover
Remove back cover
Put your fingernail in the notch next to the charging port.
Don’t be afraid to use a little muscle.
Caution: Don't use tools to remove the back cover—doing so may damage your phone.
Replace back cover
Snap the cover on.
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