I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
New Moto Help App
Motorola has released an updated version of the Moto Help app to the Play Store.
This new version has a redesigned look and feel and adds the capability for customers to run diagnostic tests on their devices.
- If a customer calls and states that a diagnostic test failed, please follow standard troubleshooting to try and resolve the issue.
- Please log any calls related to this app under Not Working > Software/Applications > Motorola Apps > Help
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