I’m Moli, your virtual agent. I can help with Moto phone issues.
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Is the moto z2 play hearing aid compatible?
To help get a clear sound when using a hearing aid or cochlear implant, the moto z2 play has been rated for use with hearing aids.
It has a rating of M4 / T4. See below for more information on M-Ratings and T-Ratings.
Note: Ratings are not a guarantee of compatibility. Visit www.motorola.com/hacphones for more details.
To enable/disable the Hearing aids setting - Touch Phone > Menu > Settings > Accessibility > Hearing aids
To adjust the call volume - During a call, press the side volume keys to set a call volume that works for you
Position - During a call, hold the phone to your ear as normal, and the rotate/move it to get the best position for speaking and listening.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
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