My wired accessory is not working.
The Moto Z Force utlizes the latest USBC connectivity. You must use an adapter in the USBC port to use a standard 3.5mm headset jack.
The adaptor supports products such as Square Reader
If you are experiencing problems while using the adaptor, follow the troubleshooting steps below.
- Rotate the USBC end and plug it in again
- Power cycle the phone
- Make sure the adaptor is inserted completely, and the connection is tightly fitting and secure.
- Remove any case or cover to ensure adaptor is inserted completely.
- Wiggle the connecter to see if that makes a difference (it may tighten the connection)
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