I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Insert or remove the SIM card - Moto Z Play

How do I insert or remove the SIM card?

Follow the steps below to remove and replace your SIM card.

1.  With the phone facing down, insert the tool that comes with your phone into the small hole on the card tray and pop out the tray.


2.  Insert the SIM card with the gold contacts facing up.


3.  Carefully insert the tray back in the phone and make sure it closes securely.


Was this information helpful?

Your feedback helps to improve this site.