I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following

(Your name and email will help us provide information specific to you and your registered device.)

Take a screenshot of the phone screen

How do I take a screenshot of my phone's screen?

Sometimes a picture speaks louder than words. Share a screen capture of your favorite playlist, or your new high score.

Forward a screen capture of a friend’s contact information. If you can see it on your smartphone, you can share it with your friends.

To capture your phone’s screen, press and hold both the Power and Volume down key for three seconds, or until you hear the camera shutter click and see the screen shrink slightly.

To see the captured screen image, touch Apps Image > Gallery > Screenshot

File and sharing options will be at the top of the screen.

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