I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Device Help App - Moto X Pure Edition
The Help application allows you to get support and recommendations customized to your device.
To access the app touch > Device Help
We have updated the application to include a FIX section. Here, you can run a variety of hardware tests and see information about your device.
Moto Care Tips
Moto Care tips can provide you with tips on optimizing your device usage and performance.
To customize how Moto Care Tips works for you touch > Settings > Select Privacy and ensure Help Improve Motorola Products
and Enhanced Device Support are turned on.
For suggestions on your device to be applied automatically, check Allow Quick Fix
Looking for more help?
Our Moto Care website provides access to FAQs and troubleshooters, and also allows you to locate, lock, customize your home screen message and wipe your phone when you link it to a Google account and sign in at www.motorola.com/support.
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