I’m Moli, your virtual agent. I can help with Moto phone issues.

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Reset the Moto Surround

How do I reset my Moto Surround?

Turn off Bluetooth for all connected devices.

Turn on the wireless earbuds, then press and hold Image or Image and both Volume buttons until the status light shows alternating red and blue.

You’ll hear a tone.

Note: This product contains exposed magnets and may damage magnetic information, such as credit card strips and ID cards.

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