I’m Moli, your virtual agent. I can help with Moto phone issues.

Please provide the following
ANDROID 6.0 (Marshmallow)
Your device has three volume profiles to choose from. Simply tap the volume up key to bring up your volume slider. Then, select the drop down arrow to the right to access volume for the ringer, media, and alarms (top to bottom, respectively). Adjust the sliders of each to your desired volume level.
To scilence your phone completely, try using Google's Do Not Disturb feature. To set up Do Not Disturb, open settings > sound and notification > Do Not Disturb. Go into Prioity Only and select what you want to be considered priority interuptions. Go into Automatic Rules to set up specific times you want the phone to enter a different mode. Choose from priority only interruptions, alarms, or complete scilence. Use this feature to quiet your phone at night or when you're working.
To turn on Do Not Disturb at any time, simply pull down on the notificaiton bar twice, once to access notifications, and again to access quick settings. In quick settings, you should see Do Not Disturb. Touching this will give you the options of total silence, alarms only, or prioity only. You can also specify a time range that you would like for this mode to remain active or set it for Until you Turn this off.
** If you do not see Do Not Disturb in your quick settings, you may need to turn this on. To do so, touch and hold the gear icon in the upper right hand corner of your quick settings. It will spin and then say Congrats! System UI has been enabled. Then, open settings > System UI > touch the icons you want to appear in your quick settings. Deselect those you do not!
ON ANDROID 5.0
Your device has 3 volume profiles to choose from. Use the volume keys to scroll up and down to the desired profile.
After you have selected your specific profile an icon will be displayed in your notification bar.
Profile | Detail | Icon |
All | Enables full notifications | No icon for All Audio |
Priority | Allows only priority interruptions that you can customize | |
None | Disables all notifications, including alarms | |
To adjust Ringtone volume
Touch Apps > Settings > Sound & notification > Drag a slider to set the volume of ringtones that sound when you receive a phone call.
To adjust Specific Notifications (Phone ringtone, Email, Calendar, Messaging) use the following:
Phone
1. Touch Apps
2. Touch Settings
3. Touch Sound & notification
Note: If you do not want the phone to vibrate make sure the Also vibrate for calls is not enabled.
4. Touch Phone ringtone, and make desired selection
Default Notifications
1. Touch Apps
2. Touch Settings
3. Touch Sound & notification
4. Touch Default notification ringtone, and make desired selection
- Touch Apps
- Touch Email / Gmail
- Touch Menu
- Touch Settings
- Touch the account you wish to modify
- Touch Inbox sound & vibrate
Note: If you do not want the phone to vibrate make sure the Vibrate box is not checked. - Touch Sound, and make desired selection
ON ANDROID 4.0
You can put the handset in vibrate mode by holding down the volume button on the right side of the handset until the handset vibrates.
Here are other methods.
Silence Notifications and Ringtones:
Press and hold the power button until you feel a vibration. This box will show up in the centre of the screen with ringer options:
Touch Silent mode to silence all sounds (including call and notification ringtones) except media and alarm (you must silence media and alarms in their own applications).
NOTE: You may press and hold the side volume key to toggle this on/off . This setting this will override any individual notification alerts you have set
To adjust Ringtone volume
Touch Apps > Settings > Sound >Volumes. This opens a dialog where you can drag a slider to set the volume of ringtones that sound when you receive a phone call.
To adjust Specific Notifications (Phone ringtone, Email, Calendar, Messaging) use the following:
Phone
1. Touch Apps
2. Touch Settings
3. Touch Sound
Note: If you do not want the phone to vibrate make sure the Vibrate when ringing box is not checked.
4. Touch Phone ringtone, and make desired selection
Mail
1. Touch Apps
2. Touch Email (touch Gmail for Gmail accounts)
3. Touch Menu
4. Touch Settings
5. Touch the account you wish to modify.
6. Touch Inbox sound & vibrate
Note: If you do not want the phone to vibrate make sure the Vibrate box is not checked.
7. Touch Sound, and make desired selection
Text Messaging
1. Touch Apps
2. Touch Messaging
2. Touch Menu
3. Touch Settings
Note: If you do not want the phone to vibrate make sure the Vibrate box is not checked
4. Touch Sound, and make desired selection
Calendar
1. Touch Apps
2. Touch Calendar
3. Touch Menu
4. Touch Settings
5. Touch General settings
6. Scroll down to and touch Choose ringtone
Note: If you do not want the phone to vibrate make sure Vibrate is set to Never
Tip: Your alerts can be affected by different applications. One application that can adjust your tones while driving, sleeping or in a meeting is Motorola Assist. Click here to learn more about Assist.
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