I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
THIS INFORMATION IS FOR THE MOTOROLA MOTO E 2ND GENERATION. MOST CURRENT MODELS DO NOT HAVE REMOVABLE BACKS.
The Motorola Band around the edge of your phone covers the SIM and memory card slots.
Caution: don't use tools to remove the band—doing so may damage your phone.
1. Put your finger in the bottom corner of the Motorola Band around the phone's edge.
2. Pry the Motorola Band off to expose the card slots.
- Motorola Bands and Grip Shells are sold separately. Availability varies by country.
- To replace the Motorola Band, align the top first, then match up the Power and Volume keys. Snap on the bottom then, press around the whole edge until the Motorola Band is in place.
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