I’m Moli, your virtual agent. I can help with Moto phone issues.
How can I position my phone to hear calls clearly?
If you are on a call and holding the phone to your ear, you need to position your ear over the earpiece which is slightly right of center as shown in the image below.
To get the best sound quality during calls, also ensure the “in call volume” is maximized by pressing the top of the toggle volume key on the side of the phone. Note: you can only adjust this volume while you are in a call.
If you are listening to the call on speaker, the sound will come out of the loudspeaker which is located to the left of the center.
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