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Setup and troubleshoot Wi-Fi - Nexus 6

Setup and troubleshoot Wi-Fi - Nexus 6

Follow these steps to set up and troubleshoot Wi-Fi access on the phone.

Turn Wi-Fi Power On or Off

Touch Apps Image > Settings > Wi-Fi, then touch the Wi-Fi power switch to turn it Image or Image.

Wi-Fi Search & Connect

When Wi-Fi is on, the Wi-Fi in range indicator Image appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi Networks Available notification to select and connect to a network.

To search for a network when Wi-Fi is off:

  1. Touch Apps Image > Settings > Wi-Fi.

  2. Touch the Wi-Fi power switch to turn it Image and scan. Your smartphone lists the networks it finds within range.

  3. Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and touch Connect.

When your smartphone is connected to the network, the Wi-Fi connected indicator Image appears in the status bar.

To see your smartphone’s MAC address or other Wi-Fi details, touch  Image > Settings > Wi-Fi > Menu Image > Advanced.

Note: When device is in range and Wi-Fi is on, the phone may automatically reconnect to available networks it has connected to in the past.

Wi-Fi Hotspot

You can make your smartphone a Wi-Fi hotspot to provide portable, convenient Internet access to other Wi-Fi enabled devices.  You need to subscribe to Wi-Fi hotspot service to use this feature. Contact your carrier for more details.

Caution: This application significantly impacts battery life. You may want to run this application with the charger connected.

Set up Mobile Hotspot

  1. Turn off Wi-Fi power by touching Apps Image > Settings > Under Wireless & networks turn Wi-Fi Off.

  2. Touch Apps Image > Settings > More > Tethering & Mobile Hotspot > Mobile Hotspot to turn on the hotspot.

  3. Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:

    • Network SSID: Enter a unique name for your hotspot and touch Next.

    • Security: Select the type of security you want: WEP, WPA, or WPA2. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.

      Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.

    • Broadcast Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.

  4. Touch Save when the settings are complete.

When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Security type, and entering the correct Password.


Unable to establish connection with the phone

  • The Wi-Fi network may not be in range or has too weak of a signal to provide a successful connection. Check the Wi-Fi signal indicator to ensure you have strong connection. Try to connect to a different Wi-Fi network within range.


  • Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.


  • If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.


  • The Wi-Fi network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.


  • Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.


  • Check if you are able to connect your phone via Bluetooth. If also unable to connect via Bluetooth contact Motorola for repair options.


  • Visit the Troubleshooter for more steps. Select Wi-Fi and a topic that matches your issue.


Can't connect to Internet

  • Try a different URL or web site address.


  • Disconnect and try connecting to the network again.


  • Enter correct Password (WEP-WAP/WPA key).


  • Test another device connected to the same Wi-Fi network. Try turning the Wi-Fi router off and back on, then turn Wi-Fi on the phone off and back on to do a new scan and reconnect to the Wi-Fi network.  

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