I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
The Droid Turbo uses a nano SIM card, you cannot use a regular or micro SIM card.
Your nano SIM card should come pre-installed in your device.
If you need to replace your SIM card follow the steps below:
1. Pull out the volume keys/SIM tray with your fingernail
2. Clip the nano SIM into the tray. See Tips Below
- Be sure to hold the card in the tray while inserting it, as it may pop up and not insert properly.
- Hold down the SIM with fingernail when pushing SIM tray back in
- Pointing SIM tray downwards may help keep SIM card aligned when inserting.
3. Push the tray back into the phone
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