I’m Moli, your virtual agent. I can help with Moto phone issues.

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Insert or remove the SIM card

How do I insert or remove the SIM card?

The Droid Turbo uses a nano SIM card, you cannot use a regular or micro SIM card.

Your nano SIM card should come pre-installed in your device.

If you need to replace your SIM card follow the steps below:

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1.  Pull out the volume keys/SIM tray with your fingernail

2.  Clip the nano SIM into the tray. See Tips Below


  • Be sure to hold the card in the tray while inserting it, as it may pop up and not insert properly.
  • Hold down the SIM with fingernail when pushing SIM tray back in
  • Pointing SIM tray downwards may help keep SIM card aligned when inserting.

3.  Push the tray back into the phone


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