I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
I plugged my Power Pack Micro to my device, but it didn't start charging.
If your device does not start charging, press the power button on the Power Pack Micro to initiate charging.
If this doesn't work, try checking that the connector is securely inserted.
If you have a protective cover, you may need to remove it to ensure the connector is securely inserted.
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