I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
(Your name and email will help us provide information specific to you and your registered device.)
What do the status lights mean?
| Light Status
|Flashing blue||Scanning for Bluetooth device|
|Solid blue||Paired with Bluetooth device|
|Flashing white||Charging or searching for phone or Power Pack Micro|
|Solid white (when USB plugged in)||Fully charged|
|Solid white (battery level check)||Charge above 25%|
|Solid red (battery level check)||Charge below 25%|
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