I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
(Your name and email will help us provide information specific to you and your registered device.)
:
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What do the status lights mean?
| Light Status |
Meaning |
| Flashing blue | Scanning for Bluetooth device |
| Solid blue | Paired with Bluetooth device |
| Flashing white | Charging or searching for phone or Power Pack Micro |
| Solid white (when USB plugged in) | Fully charged |
| Solid white (battery level check) | Charge above 25% |
| Solid red (battery level check) | Charge below 25% |
| Flashing red | Error |
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