I’m Moli, your virtual agent. I can help with Moto phone issues.
Please provide the following
Headset Light Indicator
|Remove from ear||Turns on briefly so you know it's powered on and shows the battery level|
|Remove from case||Turns on briefly and shows the battery level|
|Light color||Talk time|
|White||More than 30 minutes left|
|Red||30 minutes left|
You will hear a prompt when the battery is low.
Charge case light indicators
Wired charging of case and headset
|Headset in case||Headset and case are charging|
|Case||Headset and case are charging.|
|Solid white||Fully charged case and headset|
Wireless charging headset
|Headset in case||Charging|
|Blinks white||Charging (stops blinking after 1 minute to save case battery).|
|Solid white||Fully charged headset|
|Blinks red||Case has low battery but still charging headset|
- To check if charging is complete open and shut the case.
- You can charge the case without the headset.
Was this information helpful?
Your feedback helps to improve this site.