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Using Wi-Fi on the motorola edge +

The motorola edge + supports Wi-Fi 802.11 a/b/g/n/ac/ax, 2.4 GHz + 5 GHz and Wi-Fi 6. Wi-Fi 6 is the latest Wi-Fi standard and offers up to 40% faster data transfer speeds than Wi-Fi 5.
Your device will support previous versions of Wi-Fi, however, in order to get all the benefits of Wi-Fi 6 you will need to have a router that supports the new Wi-Fi 6 standard.

Turn Wi‑Fi on
Open quick settings and touch
Your phone automatically connects to nearby Wi-Fi networks you've connected to before.
When you're connected, you'll see  in the status bar. If the connection is poor, you'll see  instead.

Search for available networks
  1. Open quick settings, then touch & hold
  2. Turn Use Wi-Fi on.
    You'll see a list of available networks. If a network needs a password, you'll see
  3. Do one of the following:
    • If the network is open (no ), touch its name to connect.
    • To type a password from the network owner, touch the network to connect to, then enter the password. For your home network, get the password from the label on the Wi-Fi router. For a public network, get the password from the business or organization.
    • To connect using a QR code, next to Add a network, touch  and scan the code.
Tip: Can't find Wi-Fi settings, try rebooting your phone and check again.

Change networks
  1. Open quick settings, then touch & hold
  2. In the list of nearby networks:
    • To connect to a different network, touch its name.
    • To change settings for the currently connected network, touch  >
    • To change settings for a saved network, touch & hold its name, then touch Modify.

Share networks
You can share connection information with a friend so they can connect to the same network.
  1. Open quick settings, then touch & hold
  2. Touch the network you’re connected to, then touch
  3. Show the person the code to scan or the Wi-Fi password to type.

Remove networks
If you don't want to automatically connect to a saved Wi-Fi network, you can forget that network.
  1. Open quick settings, then touch & hold
  2. If the network appears in your list of nearby networks, touch & hold its name, then touch Forget.
  3. To review all of your saved networks, touch Saved networks. For each network you want to remove, touch its name, then touch Forget.

Turn Wi-Fi off
To extend the life of your battery between charges, turn off Wi‑Fi when you're not in a location with access to Wi‑Fi.
Open quick settings and touch  to turn it off.

Disable Wi-Fi scanning
  1. Go to Settings > Location.
  2. Turn Wi‑Fi and Bluetooth scanning off.

Connect to hidden networks
Most routers allow you to setup the network so that the SSID is "hidden."  A hidden SSID won't show in a list of "available" WiFi networks, even if it were in range of the phone.
To connect to a hidden network:
  1. Go to Settings > Network & internet > Wi‑Fi >  Add network
  2. Enter the SSID (network name), security type, check Show password and enter the password.
  3. Touch Advanced options, and change Hidden network to Yes
  4. Touch Save
    The hidden network is now visible in the list of available networks, and if you weren’t connected to Wi-Fi previously, you’re now connected.
  5. If you were connected to Wi-Fi when you added the hidden network, in the list of available networks, touch the name of the saved network, then touch Connect

Can't connect to a network
After each troubleshooting step, check to see if the issue is fixed.
  1. When you enter the password to connect:
    • Get the password from the Wi-Fi router and make sure you enter it correctly on your phone.
    • If the CONNECT button is greyed out, the password you entered isn’t long enough. Confirm the router’s password and re-enter it on your phone.
  2. Check if a software update is available for your phone.
  3. Check that the Wi-Fi router firmware is up to date.
  4. Reset the phone’s network connections.
  5. Reset the phone.

Connection drops
After each troubleshooting step, check to see if the issue is fixed.
  1. Turn off Wi-Fi scanning.
  2. Set Wi-Fi to always remain connected, even when the phone sleeps.
  3. Forget the network connection. Then set up the Wi-Fi connection again.
  4. Check if a software update is available for your phone.
  5. Restart your wireless router by unplugging it from the power outlet for about 30 seconds and then plugging it back in. Once the wireless router is running again, try to reconnect.
  6. On a computer, log into your router and try adjusting one or more of these router settings:
    • If the router has multiple bands, disable the lower band.
    • Change the encryption/security setting of the SSID from WPA-password to WPA-PSK.
    • Don't use automatic channel selection. Instead, assign a fixed channel, such as Channel 6.
  7. Reset the phone’s connections.

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