How do I reset my head set to factory settings?
Restoring the headset to factory settings erases all pairing information stored in the headset. This is useful when you get a new phone that you would like to connect to the headset instead of the one you were formally using.
Restore to Factory Settings
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Turn your headset off.
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Press and hold the Call button and wait for a tone after hearing the start-up tones (or voice prompt for the Spanish and Mandarin versions).