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H17txt - Motorola phones not recognizing my H17txt

What can I do if my Motorola phone stops recognizing my H17txt?


If your phone stops recognizing your H17txt, you should delete the H17txt from your phone's device history and pair your H17txt to your phone again.

A. Delete the headset from phone history:

For Motorola Android phones:

Active Bluetooth devices within range cannot be deleted. If the device is paired, press and hold the device and select unpair. If you then turn off or move out of range and scan for devices the item will disappear from the list.

For most non Android Motorola phones:

  1. Press Menu.
  2. Scroll to and select Settings.
  3. Scroll to and select Connection.
  4. Scroll to and select Bluetooth Link.
  5. Scroll to and select Device History.
  6. Scroll to and select the desired accessory.
  7. Press Menu.
  8. Scroll to and select Delete.

For MOTO Q phones:

  1. Press Start.
  2. Scroll to and select Bluetooth.
  3. Scroll to and select Bluetooth Manager.
  4. Scroll to and select Settings.
  5. Press Menu.
  6. Scroll to and select Paired Devices.
  7. Scroll to the desired device.
  8. Press Menu.
  9. Scroll to and select Delete.

B. Pair the headset ( CLICK HERE" target="_self for pairing instructions)

 

TIP: If you still cannot pair your headset to your phone, please consult your user's manual for information on how you can perform a Master Reset to reset your phone's settings.

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